Gesobau
With approximately 100,000 tennants Gesobau is one of the leading housing associations in Berlin. The organisation has become a role model for the Berlin housing market through ongoing process optimisation, longterm planning, community involvement and sustainable portfolio maintenance.
GESOBAU also provides a range of community programmes for residents, including educational, cultural and leisure activities, opportunities for the integration of minorities, accommodation for senior citizens, support for the artist community, welfare benefits advice and financial inclusion programmes.
When leading housing association Gesobau decided to offer a 24 hour online service for tenants to report damage or defects, the aim was to improve tenant services as well as reduce the costs for...
